There are a lot of shared hosting companies available, but most of them are resellers that have restricted resources, especially in terms of support. One of the ways to distinguish them is the option to get in touch with the company over the phone. The level of support that you will get through this particular method of communication will vary depending on the supplier - a few of them provide expert telephone support, many others offer common and customer support only since some issues are more time-consuming and it's much easier to be resolved via a ticket, especially when the situation has to be escalated. However, it is good to know that you can contact your website hosting provider as there are many small-scale problems which can be resolved effectively and in a timely manner with a call, not mentioning that you will be able to get additional info for the services even before you become a customer.

Phone Support in Shared Hosting

Our shared hosting plans feature telephone support 14 hours per day even on official holidays, therefore if you don't have an account yet, you can phone us and learn more about our services or whether we will meet the system requirements for your websites. For your convenience, we have local telephone lines in the United States, the United Kingdom and Australia, so that you will be able to call the number which is closer to you. In case you're an existing customer, we will help you promptly with any kind of general and billing matters and with various technical issues in order to save you time and efforts - we acknowledge the fact that sometimes it is easier to talk with a live person so as to get things done right away. Of course, some problems simply cannot be resolved on the telephone, so if this is the case you can employ our ticketing system.

Phone Support in Semi-dedicated Servers

We offer live telephone support 14 hrs per day as part of the support services for each and every semi-dedicated server plan that we provide. Since some issues are more difficult and time-consuming, you will have to open a ticket if you experience such an issue, still for all of the general, billing or small-scale tech issues you can always give us a call and we will assist you in a timely manner so as to save you the time you will need to spend on creating a ticket. Even if you do not have an account yet, you'll be able to find out whether you can host your websites on our cutting-edge cloud platform or you will be able to get any other general information about our semi-dedicated services. We now have local phone numbers in the USA, the UK and Australia as well as a global number, so you're able to call the one that is closer to your region.