Support and Help Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Response Guarantee

  • Each ticket that you submit to our technical assistance staff will be answered in approximately 60 mins. The popular requests are going to be answered instantly. Nevertheless, if the support inquiry you have submitted requires assistance from a skilled admin technician, we are going to forward the ticket to him and will let you know about the postponement.

  • Top quality support service

  • Qualified Tech Support Service

  • We’ll be on line for you day and night to give you information and technical support and also to assist you with any issue that you may stumble upon while controlling your virtual server. We will assist you with all installed in advance applications, like your Operating System, server administration panel (depending on the VPS type) and the Control Panel made solely by us.

  • Intuitive help center

  • An Intuitive Help Zone

  • A complete and frequently updated collection of articles is integrated into our in–house built Control Panel. It offers quick tips about how to execute all of the main web site supervision jobs. The Help section provides in–depth how–to tutorials and step–by–step video lessons. You can access the Help zone by clicking on the Help or Video buttons in the right side of each Control Panel section.