Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering superior quality support on–time is our high priority, so that we back up each shared hosting plan with a one hour ticket answer warranty. When you fill in a ticket or send us a message, our customer tech support crew will try all they possible can to present the most adequate remedy for your case and to give you help quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us anytime necessary. Our staff of professionals will be on–line for you 24x7x365 to answer to all of your doubts and to sort out any situation that you may have. You also can open a customer assistance ticket from the The Hosting Solutions Control Panel or drop an email message whenever. Furthermore, on business days, you’re able to phone us or use the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need guidance while operating within the Control Panel, you are able to always select the Help button and find your question in the group of content articles that will came up. We have also turned almost all of the posts into video clips. The collection of videos will come up if you click on the Videos option present in each section.