Live Chat Support in Shared Hosting
As we believe that many issues are easily resolved when you speak to a live person, we supply a live chat service for all our prospective and active clients. The chat is available every day and our customer support representatives can assist you with a wide range of questions and situations. If you are not our customer yet, you'll be able to find out more about our shared hosting plans and the website hosting environment in general in order to be certain that your web sites will work effectively on our servers. If you already have an account and you have some questions or you experience any issues with any of our services, you can get in touch with us through the live chat and we will provide the needed info or help you troubleshoot the issue. You'll need to open a trouble ticket for certain troubles which require longer time or the expertise of a sysadmin, still for a lot of common troubles you can get help on the spot.
Live Chat Support in Semi-dedicated Servers
We provide you with live chat support as part of our services, so whenever you have any questions regarding our semi-dedicated servers, you can speak with our customer support team whenever you need regardless if you've already acquired an account or not. In general, the chat service is intended for pre-sales, billing and common questions and difficulties, still we're able to assist you with many technical questions as well. We can help you pick the proper package for your websites if you don't have an account yet, we can reply any billing questions or concerns you have or we can help you with setting up your new e-mail address on your PC or smart phone - all the aforementioned will be done promptly as our live chat service is online all day long, every single day. Every time you need help, you are able to chat with a representative and save a lot of time.