One of the usual reasons to get a hosting server of your own is the fact you will have full control over the software environment and you could install anything you'd like. This will allow you to run applications that need certain software in order to be present on the server, which isn't possible with a shared hosting server where you can install software just inside the account, but not on a root level. If you're not very acquainted with this type of matters, nevertheless, you might experience issues as managing a hosting server of your own is different from managing a conventional shared hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, hence our admins can take care of different tasks which should be carried out or can resolve a variety of issues that you could come across.

Installation and Troubleshooting in VPS Servers

The upgrade can be obtained for any of the VPS server solutions no matter the Operating System and Control Panel which you have chosen or the task that you need to be performed as our admins will help you with everything relevant to the software on the server. This includes, but isn't limited to, setting up third-party programs, setting up hosting server options, troubleshooting scripts if they don't function adequately, etc. The upgrade features one hour of work and if a particular task requires less time, the rest of the minutes shall be available for the future and shall be listed in the virtual private server billing Control Panel. You'll be able to use the Installation & Troubleshooting service either as an independent upgrade or as an addition to the Managed Services upgrade, which supplies half an hour of custom work on your server. Thus, you can work on your websites without having to worry that you'll not be able to use some program or losing time on complex issues.

Installation and Troubleshooting in Dedicated Servers

You'll be able to add the upgrade to any of the dedicated servers we offer at any time that you need it. In the event that you need some custom work from our administrators right after your hosting server is prepared, you can acquire the upgrade during the hosting server signup procedure, or if you need something to be performed later on, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service features 60 minutes work from our admins on your hosting server, so if you come across any issues to install a third-party software or some program gives errors and does not work the way it is supposed to, our experts will be able to aid you in a very timely manner. If a task takes less than 1 hour, the remaining time will be available for future tasks and you'll be able to see it within the billing area. This upgrade is suitable in the event that you don't have lots of experience with managing a server or if you use our Managed Services upgrade, but you deplete the 30 min custom work it includes.